Frequently Asked Questions
Everything you need to know about the Microbial ecosystem, our indigenous hardware, credit payments, and research tools.
Frequently Asked Questions
Microbial is engineered natively for the life sciences ecosystem. We unify vetted reagent procurement, AI curriculum synthesis, automated conference management, and our proprietary solar-powered Lavender™ digital microscope into a single synchronized platform.
Our hardware and software are built around edge resilience. The Lavender™ digital microscope includes a solar-rechargeable battery pack and local edge storage, while the Microbial web platform caches crucial protocols and lab notes during network dropouts.
Microbial uses a central credit ledger funded via Paystack (cards, bank transfers, or institutional purchase orders). These credits seamlessly power iSales reagent checkout, AI Co-Pilot query tokens, and symposium registration without repeated card entries.
Microbial provides universal, equal access across the entire platform. Students, academic faculty, researchers, diagnostic center directors, laboratory technicians, and commercial vendors all enjoy complete access to every tool and capability—including iSales reagent procurement, AI Co-Pilot, job postings, conference management, and community discussions without role restrictions.
Institutions can onboard entire faculties to access curriculum synthesis, automated exam tools, digital lab notebooks, and bulk reagent supply contracts with cold-chain fulfillment.
Yes. Whixpar provides zero-knowledge encrypted channels allowing students, researchers, and lab practitioners to report equipment hazards, review regional antimicrobial resistance trends, and discuss diagnostic discrepancies safely.
Have a question not answered here?
Our advisory team works directly with departments, laboratory managers, and students across the region.